Terms and Conditions

SMS & Marketing Communications

Dr. Robert Strell, MD (“the Practice”) may send SMS (text) messages to patients and subscribers who have provided express consent to receive such communications.

Consent to Receive Text Messages

Patients and website visitors may opt in to receive SMS messages by:

  • Submitting their mobile number through appointment request forms on www.drrobertstrell.com

  • Completing written consent forms in the office

  • Explicitly requesting SMS communication for appointment and promotional updates

Website forms include a checkbox confirming agreement to receive SMS communications. Message frequency varies.

Consent to receive marketing text messages is not required as a condition of receiving medical treatment.

Types of SMS Messages

Messages may include:

  • Appointment reminders and confirmations

  • Scheduling updates

  • Post-treatment care instructions

  • Customer service responses

  • Educational information

  • Promotional offers, seasonal discounts, or announcements related to aesthetic, wellness, hormone, or sports medicine services

We only send messages to individuals who have opted in.

Opt-Out & Assistance

Recipients may opt out at any time by replying:

STOP

After opting out, no further SMS messages will be sent unless the user re-enrolls.

For assistance, reply HELP or contact our office at 201-222-0082.

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier.

Privacy and Data Use

For full details on how we protect personal information, please review our complete Privacy Policy.